Lulu Ge

Head of Change Management
Hudson's Bay Company

Lulu Ge is a proven leader in helping organizations build individual and organizational capabilities to drive large-scale change acrossdiverse stakeholder groups. She is currently the Head of Change Management at Hudson’s Bay Company (HBC), which offers an unparalleled range of retail categories and shopping experiences through operating Saks Fifth Avenue, SaksOFF 5TH, Gilt Groupe, Lord & Taylor, Galeria Kaufhof, Hudson’s Bay and HomeOutfitters.

Under her leadership, the team develops and implements change strategies forkey initiatives and capital projects that increase organizational agility,adoption, ROI and engagement. The team’s current portfolio includes drivingdigital and omnichannel strategies, post-merger integration, store operationsenhancements, clienteling and sales initiatives, HR transformation and buildinga shared culture across the enterprise.

Check out the incredible speaker line-up to see who will be joining Lulu.

Download The Latest Agenda

Main Conference Day One: Reimagining and Reinventing Retail

Tuesday, November 8th, 2016

14:25 CASE STUDY REVOLUTION: Driving Omnichannel Change And Adoption At Hudson’s Bay

Are you about to launch an initiative that requires the support from across the company? Are you facing resistance to change or simply a lack of participation from necessary players? Are you looking for ways to increase buy-in and adoption? Then join us for this interactive workshop to jumpstart or reboot your project by focusing on the ‘people side of change’. You’ll walk away with many ideas you can put to use immediately to drive your projects forward!

• How Saks Fifth Avenue approaches change management to increase omnichannel adoption
• Discover simple tools and techniques to help you involve the right players and create the support needed to drive change
• Share your change challenges with your peers and practice using techniques real time to help accelerate the success of your roll out