Brian Tilzer

Chief Digital Officer
CVS Health

Brian Tilzer is Senior Vice President and Chief Digital Officer for CVS Health. In this role, he is responsible for developing and leading the teams driving digital innovation, omni-channel customer experience and digital business growth across all of CVS Health. CVS Health is a Fortune 10 company which operates over 8000 CVS Pharmacy retail pharmacies, 1000 Minute Clinic healthcare clinics and the Caremark Pharmacy Benefits Management business. At CVS, Tilzer is focused on developing a breakthrough healthcare and retail experience leveraging digital technologies and customer engagement that unlocks the benefits of the CVS Health integrated pharmacy model — making it easier for people to stay healthy and save time and money when, where and how they want.

Check out the incredible speaker line-up to see who will be joining Brian.

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Main Conference Day Two: Online And Multi-Channel Growth Fundamentals

Tuesday, November 8th, 2016

08:15 Keynote: It's Personal: How CVS Health Is Creating A Connected Health Experience For Its Customers

In this session, Brian Tilzer, Senior Vice President and Chief Digital Officer for CVS Health, will explain how CVS Health is driving bold industry change using data and technology to fuel a customer-centric approach to innovation, recognizing that each individual’s healthcare journey is personal. Brian will discuss the company’s digital strategy, including the process for developing digital tools that help customers solve their healthcare management challenges. He will share his experience making an omni-channel strategy a reality at CVS Health, which has allowed the company to draw in new customers and more effectively engage with top customers, in addition to best practices and the latest innovations coming out of the CVS Digital Innovation Lab.